Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be shipped on the next business day.
Shipping Countries
We currently ship to the United Kingdom, Spain, and selected countries across Europe.
Note: If your country is not listed at checkout, please contact us directly.
Shipping Time & Cost
| Region | Estimated Delivery Time | Shipping Fee |
|---|---|---|
| United Kingdom 🇬🇧 | 2–4 business days | Free for orders over £20; £2.99–£3.99 for smaller orders (based on location) |
| Spain 🇪🇸 | 3–5 business days | Free for orders over €25; €3.99–€5.99 for smaller orders |
| Other EU 🇪🇺 | 4–7 business days | €6.99–€9.99, depending on destination country |
| United States US | 3–7 business days | Free for orders over £29.50 |
Shipping Restrictions
We currently do not ship to the following areas:
-
Balearic Islands (Islas Baleares)
-
Canary Islands (Islas Canarias)
-
Ceuta and Melilla
Orders to these locations cannot be processed at this time. All our shipments are handled by CTT Express.
Tracking
Once your order is shipped, you will receive an email with a tracking number. You can track your parcel anytime.
Customs & Import Duties
All prices include VAT for UK and EU customers. For international shipments, customers are responsible for any customs fees or import duties, if applicable.
Shipping Issues
If your order hasn’t arrived within the estimated timeframe, or if there’s an issue with the tracking information, please email us at bellivauk@bellivabeauty.com. We’ll do our best to resolve it promptly.